Frequently asked questions

Delivery & Returns

Delivery is free on orders over £45 calculated after any promotional discount codes. For orders under £45, delivery costs £3.50.

Currently we only deliver to addresses within the UK. If an order is received outside of the UK, your order will be cancelled and issued a full refund.

We aim to despatch all purchases within 2 business days of receiving your order. We use Royal Mail first class delivery which is expected to take between 1-2 business days.

Every order is beautifully wrapped in a MYRN Silk branded presentation box, perfect for gifting. If you order a 4 piece sleep set your order will be delivered in 2 presentation boxes. Boxes can be used for storage and travel to protect your items for longer.

We don’t currently offer next-day delivery. If your order is urgent, please email help@myrnsilk.com with your order number and we’ll do our best to help. We aim to despatch all items within 2 business days of receiving your order.

If something isn’t right, please email help@myrnsilk.com with your order number and a description or photo of the fault and we will assist you. Faulty items will need to be returned and will either be replaced or refunded in full.

No — if an item is faulty we’ll arrange a free return and provide full details by email.

If you need to cancel or amend your order, please email help@myrnsilk.com as soon as possible with your order number. Once an order has been processed for dispatch, we’re unable to cancel it and you will need to return it based on our returns policy.

Products

Momme (mm) is the unit used to measure the weight, density, and durability of silk. The higher the momme, the more silk is used per square metre, resulting in a fabric that feels richer, stronger, and lasts longer. MYRN Silk uses 25 momme making it soft and durable.

MYRN Silk pillowcases are international standard (also know as Queen) size which is 75cm x 50cm. Some UK pillowcases are smaller but a zip pillowcase will fit a slight smaller plump pillow well.

MYRN Silk prints are designed in the UK and our products are manufactured in China. All orders are despatched from the UK.

Yes. MYRN Silk pillowcases are zip fastened.

Silk is a fabric and satin is a weave. Most satin pillowcases are made from polyester which can look glossy but is generally not considered to be as soft or breathable as silk. Polyester fabric can cause static which can lead to frizzy hair.

Yes. MYRN Silk pillowcases are designed to be sold individually. Silk pillowcases are a selective item as part of a personalised sleep and beauty regime.

MYRN Silk sleep sets contain a single pillowcase with complimentary matching silk scrunchie and a sleep mask with a matching zipped protective travel pouch. They are packaged separately, so you will receive one parcel with two presentation boxes to aid storage at home. If you purchase both the pillowcase and the eye mask as a sleep set you will receive a discount on your total order versus buying individually.

Yes. We sell MYRN Silk gift vouchers which can be purchased on our online shop. Gift vouchers are non-refundable and last 24 months (2 years) from date of purchase. Gift vouchers will be emailed to your chosen recipient at time of purchase and can be stored in your smartphone wallet.

Caring for Silk

We recommend you handwash MYRN Silk products for best results. However, as long as you use a protective laundry bag, silk detergent, a delicate cycle, and water no hotter than 30°C, you can machine wash.

Machine washing silk with other items can cause it to catch on zips or rub against the machine's hard interior, potentially damaging the fabric. Using a protective laundry bag (or placing silk inside an old pillowcase) helps shield it from friction, keeping your silk smooth and soft for longer.

No. The heat and movement can shrink and damage silk fibres. Always air dry flat, avoiding sunlight.

Always use a specialist silk detergent. Regular detergents contain enzymes and chemicals that can weaken silk fibres. Many silk detergents are suitable to wash with other delicate fabrics such as wool.

Every 1-2 weeks is ideal. Oil, skincare products and natural sweat can build up, so regular gentle washing keeps silk feeling fresh and smooth.

Silk does crease, especially when machine washed. I find handwashing and smoothing out the wrinkles avoid the need to iron. If you need to iron, turn your pillowcase inside out and use the lowest heat setting.

Yes you can iron silk. Turn your pillowcase inside out and use the lowest setting on your iron. Ensure you use a clean iron and ironing board to prevent marking your delicate silk. Avoid the steam setting to prevent water marks.

With proper care, high-quality silk can last for years while maintaining its shine and softness.

Benefits of Silk

MYRN Silk uses 6A mulberry silk. Silk is graded from A to 6A, with 6A representing the highest quality. The grade is based on a number of factors that determine how smooth the fabric is. Smooth silk is essential if you are hoping to reduce friction on hair and sensitive skin.

Silk is considered to be good for sleeping as it's naturally breathable, helps keep you cool at night and is less absorbent than cotton, therefore helps your hair and skin maintain natural oils and moisture. Mulberry silk is soft and smooth reducing friction on sensitive skin and hair.

MYRN Silk eye masks are made with and filled with pure silk to ensure breathability and comfort for the delicate eye area whilst you sleep. Eye masks help block out light helping you get a more restful sleep, either at home or whilst travelling.

MYRN Silk scrunchies use elastic which is covered by pure mulberry silk. Silk scrunchies will protect hair from breakage and help reduce frizz.

Silk fabric tends to be more resistant to mould than many other natural fabrics (like cotton or linen) because of a combination of its protein based structure, and from absorbing less moisture versus materials such as cotton or linen, making mould less likely to develop.